Upfront pricing. You approve it before we start.

How does HUSH price a garage door repair?

We diagnose the door on site, explain what is going on in plain terms, and hand you a written price before any work begins. You approve it first. No surprise charges, no overtime fees, same-day seven days a week.

A garage door problem is stressful enough without guessing what it will cost. HUSH is owner operated, so the technician on your driveway is accountable for the price you were quoted. If you want the full picture of why choose HUSH, it comes down to this: a clear diagnosis, a written price, and your approval before any work starts.

What you can count on, on every visit

Three things hold true on every HUSH call: a price before we start, your options laid out clearly, and a written guarantee on the work. Each is a policy you can hold us to on every door.

Here is exactly what that means when we are standing in your garage.

We quote the price before we start, not after

You hear the full price before any tool comes out, and it does not change once we begin. The service call is $35 to $85, and it is free with any repair over $250, so a real fix usually costs nothing extra.

We diagnose the door, explain what is wrong in plain terms, and give you a number. You decide before we touch anything. There are no overtime or weekend surcharges, and same-day service runs seven days a week at the same rate. You can see our current upfront-priced offers before you even call.

We walk you through your options

Once we know what is wrong, we show you the fix and any worthwhile upgrades, each with a clear price, and you choose. Whether that is a single spring or a quieter, better-balanced setup, the decision is yours and it is in writing.

When a paired part is genuinely worn, like two springs on a two-spring door, we show you, explain why, and let you decide. You can browse the garage door repairs we quote in writing, from a single spring at $275 to opener repair from $185, so nothing on the invoice is a mystery.

Repair or upgrade, your call

Some doors just need a quick repair. Others are worth upgrading to a quieter, better-insulated door built for Ottawa winters. We give you the numbers both ways and let you choose what is right for your home.

A new spring runs from $275, a tune-up keeps a sound door going for years, and a new single door installed starts from $1,995, financed on approved credit. See how replacing the whole door compares, then decide on your terms.

How do you decide whether to recommend a repair or a replacement?

Repairing or replacing a garage door comes down to which parts have failed. Springs, cables, rollers, hinges and openers are replaceable parts, while a tired or damaged door can be worth upgrading. We show you both paths with clear prices, and you choose what fits your home and budget.

If your door is sticking, banging, or off its track, those are part failures with a straightforward fix. A new spring runs from $275 and a tune-up keeps a good door going for years, while a new insulated door adds curb appeal and seals out the cold. We give you the honest math both ways, including advice from a factory-trained technician who has seen which doors are worth saving and which are worth upgrading.

What your written quote includes

A HUSH quote names the broken part, gives a clear price before work starts, and matches the real cost of the repair. You see the full number first, so the invoice is never a surprise.

Every quote spells out exactly what you are paying for:

• The exact part and what failed, explained in plain terms.
• Parts and labour, priced before any work begins.
• The service call, free with any repair over $250.
• The same-day rate, with no overtime or weekend surcharge.
• The written 90-day Done-Right Promise on the work.

Every job comes with an upfront written price you approve first and a written 90-day Done-Right guarantee, so the risk of a surprise stays with us, not you.

Is the price backed in writing?

Yes. Every repair is covered by our written 90-day Done-Right Promise. If the part we fixed fails or the issue returns within 90 days, we come back and make it right at no charge. The promise is on paper, not just a handshake.

A guarantee in writing is the real test of a quote, because it puts our money behind the price we gave you. Combine that with up-front pricing and a clear set of options, and there is no room for a surprise. The owner stands behind every call personally.